Policies and Procedures for Harvey's House Painting

Introduction:

At Harvey's House Painting, we prioritize your privacy and are dedicated to protecting your personal data. This privacy policy delineates how we manage your personal information, adhering to principles of transparency and security.

Data Collection and Usage:

We gather and process personal data when you interact with Harvey's House Painting and utilize our services. This may include:

- Contact particulars (such as name and email address).

- Details regarding your interaction with our painting services and website.

This information aids us in comprehending your painting needs, improving our services, and specifically serves the following purposes:

- Maintaining internal records.

- Enhancing our painting services.

- Periodically disseminating communications about painting events, tips, or other relevant information.

Additional Data Usage: We implement supplementary measures to enhance customer interaction and service effectiveness, including:

- Online Form Confirmations

- Post-Purchase Notifications

- Appointment Reminders

- Soliciting Customer Feedback

- E-Invoice Links

- Direct Marketing via SMS

- Reactivating Dormant Customers

- Streamlining Client Interaction

- Internal SMS Alerts

- Implementing 2FA Security

Cookies and Tracking Technologies:

Our website may utilize cookies and similar tracking technologies to monitor activity and improve your online experience. Third-party vendors, such as Google and Facebook, might use cookies for painting-related content delivery.

Data Security:

We are committed to safeguarding your information. We employ physical, electronic, and managerial procedures to secure and protect the data we collect online. Contact information is securely stored in our records.

Sharing of Data:

We do not sell, distribute, or lease your personal information to third parties unless we obtain your consent or are legally obligated to do so.

Your Rights:

You retain the right to request access to, deletion of, or correction of your personal data held by us. Additionally, you have the right to address concerns to a supervisory authority.

Changes to This Privacy Policy:

Our privacy policy may undergo updates, and any modifications will be communicated by posting the revised policy on this page. We encourage you to periodically review this policy for any changes.

Contact Us:

For inquiries regarding this privacy policy, please contact us at:

(916) 869-0000 / [email protected]

Effective Date: December 11, 2023